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Australian Securities & Investments Commission

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2025 UPDATE CHAPTER 7 - Root Causes Part 2

by Starling Insights

Compendium

Jun 23, 2025

Australia's financial sector has emerged as a detailed case study in the complex relationship between culture, governance, and regulatory oversight. Across banking, superannuation, and market infrastructure, recurring conduct challenges have prompted sustained public and supervisory attention. Together, these developments offer insight into how organizational culture can influence risk management, customer outcomes, and institutional resilience over time.

The 2025 Compendium is available!

Now in its 8th year, Starling's Compendium features 21 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

ASIC Warns Supers to Resolve Governance Failures

by Starling Insights

Observations

Dec 11, 2024

In a letter sent to the CEOs of superannuation trustees last month, Australian Securities and Investments Commission (ASIC) Commissioner Simone Constant demanded that the executives resolve longstanding customer service failings.