Compendium
Jun 23, 2025Australia's financial sector has emerged as a detailed case study in the complex relationship between culture, governance, and regulatory oversight. Across banking, superannuation, and market infrastructure, recurring conduct challenges have prompted sustained public and supervisory attention. Together, these developments offer insight into how organizational culture can influence risk management, customer outcomes, and institutional resilience over time.
Observations
Dec 11, 2024In a letter sent to the CEOs of superannuation trustees last month, Australian Securities and Investments Commission (ASIC) Commissioner Simone Constant demanded that the executives resolve longstanding customer service failings.