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Behavioral Contagion

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The 2024 Compendium is available June 11th!

Now in its 7th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Organizational Culture is Caught, not Taught

by Michael Arena, Rob Cross

Compendium

May 15, 2022

Shifting culture within organizations is challenging. In part, because it reflects people’s values—their deeply held beliefs about what is good, desirable, and appropriate. Interactions can complicate matters further. When colleagues are embedded in informal networks with others who share and reinforce their values, they often become entrenched rather than open to new attitudes and behaviors. But it doesn’t have to be this way. ... (cont)