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The Era of Accountability

As customers, employees, and regulators are looking to hold company boards and officers personally liable for damaging misconduct in the wake of risk governance failures, industry supervisors face heightened scrutiny from injured consumers, loss-suffering investors, and irate legislators and voters in a new era of accountability.

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Beyond Accountability? Culture, Information and Structure

by Daniel Davies

Compendium

Jun 23, 2025

Collective decision making is a fact of modern industrial societies, and the assignment of individual “accountability” for collective decisions is, more obviously every year, a bogus exercise which few take seriously. This slogan, hard to definitively track down but widely attributed to an IBM training manual from the late 1970s, seems to effectively summarise a lot of people’s anxieties about artificial intelligence in general management.

The 2025 Compendium is available!

Now in its 8th year, Starling's Compendium features 21 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Performing Maintenance on the Regulatory System

by Starling Insights

Observations

Feb 20, 2025

In a speech delivered at an American Bankers Association conference earlier this week, Michelle Bowman, a Governor on the US Federal Reserve Board, explored how regulators can perform "maintenance" on the regulatory framework in response to what she sees as a "troubling trend of inaction and opacity within the supervisory toolkit."