Regulatory and supervisory bodies are recognizing that there is value in improving the management of culture and conduct risk for their own organizations.
Observations
Mar 02, 2023In a recent speech, Sheldon Mills, the UK Financial Conduct Authority's (FCA) Executive Director of Consumers and Competition, called for financial services firms to adopt a customer-centric culture to drive innovation.
Observations
Nov 29, 2022At the Financial Services Assurance Forum last week, Australian Prudential Regulation Authority’s (APRA) Stuart Bingham explained why the regulator sees risk culture as a prudential concern, and how it is working to drive improvement in the financial industry.
