A term popularized by Diane Vaughan to describe the tendency for cultural norms to deviate or drift from correct or proper behavior and to then become normalized in an organizational culture.
Compendium
Jun 07, 2023One of us (Tom) is a professor of organizational psychology whose work focuses on questions of culture and resilience. This incorporates empirical inquiry into organizational safety and accidents, risk and conduct, decision-making and whistleblowing, and the workplace values and practices that tie to outcomes for organizations and their leadership, whether successful or otherwise.
