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Trust vs. Surveillance

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UK FCA Questions Banks About Messaging

by Starling Insights


Oct 19, 2022

The UK Financial Conduct Authority (FCA) is asking several significant global banks for more information about their staff’s use of private messaging services. While the watchdog has not yet launched a full-blown probe, sources say it may do so at a later point.

The 2022 Compendium is available now!

Now in its 5th year, Starling's Compendium features over 60 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Employee Communications Surveillance: a Growing Challenge

by Starling Insights


Dec 22, 2021

JPMorgan Chase & Co. is nearing a deal to pay a $200 million fine, and admit that it failed to properly monitor employees’ messages, in the first settlement to emerge from a regulatory investigation into how banks oversee traders’ chats across company and private communications tools and platforms.