Observations
Mar 08, 2024In a recent article, J.D. Power provides a deep-dive into the results of its "2023 Banking and Payments Intelligence Report" on customer sentiment towards AI in banking. Based on input from 4,000 retail bank customers, the study authors found a significant level of skepticism with only 28% of respondents saying that they believed AI would make their lives better.
Observations
Mar 11, 2022In recent remarks to the ABA Institute on White Collar Crime, Attorney General Merrick B. Garland stated that corporate crime is detrimental to public trust in the institutions. This is made all the worse, he explains, when regulators fail to hold these individuals accountable, leading some to believe that the rule of law does not apply equally to all.